How This FAQ Works for You
Most questions we get come down to three things: how to put money in, how to take money out, and what happens when something doesn't go as expected. Your deposit goes through whichever wallet you use — bKash, Nagad, or Rocket — and the amount shows in your account balance once the transfer confirms on our end. Withdrawals follow a verification step
where we match your account details before releasing funds back to your wallet. If you're accessing the lobby from Dhaka or anywhere else in Bangladesh, the process is the same: open the cashier, pick your wallet, follow the on-screen steps. For anything not covered here, our support team is reachable directly. Availability depends on your local law and eligible regions.
- bKash Deposits
- Nagad Transfers
- Rocket Payments